Noctiv reads every customer e-mail, drafts a reply from your own prices and policies, and follows up with the ones who go quiet. You approve with one click from your phone.
Connects to Gmail, Google Workspace and any business mailbox in 2 minutes. No migration, no new helpdesk.
Most lost sales are e-mails that were answered too late or never followed up. Noctiv does the boring part of running an inbox, every day, at any hour.
Every inquiry gets a reply in the customer's language, built only from your website, price list and notes. If the answer isn't there, Noctiv asks you instead of guessing.
No reply after three days? Noctiv sends a short, personal nudge during business hours, up to twice. You decide when it stops.
Every conversation becomes a lead with a stage: received, replied, followed up, won. No CRM to set up, no data entry.
Shopify, WooCommerce and any shop that gets "where is my order?" twenty times a day.
Agencies, studios, repair shops, clinics, trades: anyone who wins work by e-mail and loses it by silence.
An assistant that answers customers has to be more careful than a chatbot. These are built into the software, not into a prompt.
Every new account starts in approval mode. Nothing is sent without your click. Auto-send is a switch you turn on later, per business.
Every number in a reply must trace back to a line in your knowledge base. If it can't, the reply is held and you're asked.
Complaints, refunds, legal questions, discount requests and angry messages are never answered automatically.
Your data is stored in the EU (Frankfurt). E-mail text is deleted after 90 days by default. One button deletes everything, for good.
Gmail, Google Workspace or your hosting provider's mailbox. Two minutes, no IT.
Paste your website, upload a price list, write a few notes. That is all it will ever answer from.
Drafts arrive by e-mail with Approve and Reject buttons. After a week you'll know exactly what it can handle on its own.
Not without you. New accounts only produce drafts, and even in auto-send mode anything with a number that isn't in your knowledge base, or anything emotional or about money back, is held for you.
No. Noctiv works inside the mailbox you already use. Replies go out from your address and appear in your Sent folder like any other e-mail.
You get a short summary with a link to reply yourself. That's the whole point: it handles the repetitive ones so you can spend time on the rest.
It replies in the language the customer wrote in. Your knowledge base can be in any language.
In a database in Frankfurt, Germany. E-mail content is kept for 90 days by default and can be deleted at any time.